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deeg12
deeg12 Posts: 2 Newbie

why am I having problem asking for lives from Facebook peeps

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  • kiara_wael
    kiara_wael Posts: 142,525 Candy Moderator

    Hi and Welcome to our Community 🌺

    There is currently an issue with sending and receiving lives from Facebook , At present this is being investigated and we will update when we have any news on a fix for this.

    For more Info


  • wykoon
    wykoon Posts: 12,695 Community Hub Moderator

    Hello @deeg12 and season greeting to you!

    Please check your app for updates including your mobile, if you're using it for the game. If there's update please do so and refresh the app and phone by restarting the device, wait for at least few minutes or more, then log back into the game, play a level and see if you can see lives from friend and try sending it to your friends.

    The issue of receiving lives from and sending lives to your Facebook friends has been on-going for some time and still being fixed.

    Alternately, you may just disconnect your device from the internet without exiting the game, wait for several minutes before reconnecting the device to the internet. Play a level and check your message box.

    Happy trying and keep crushing those candies! ☺️

  • yugyashree1
    yugyashree1 Posts: 2 Newbie

    More lives from friends to play

  • Diamond_Lim
    Diamond_Lim Posts: 150,312 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Which King's game have you playing? 😊

    If you have playing Candy Crush Saga :

    They are currently investigating why some players are not able to receive Lives in the game. Please note that there is a capacity limit now in the Lives inbox, find more info HERE. If you are under your limit though, you should be able to receive new Lives from friends. They are looking into this issue why no Lives are received of some players. They will keep you updated on this on the thread here. Thank you for your patience!

    👱🔄👩 Invite friends to your game - New way of connecting with other players in the game HERE!

    Need friends for Candy Crush Saga? Post your Friend Link here! 😊

    You can also click here to read my answer to follow these steps of add more friends that we hope you can send and receive lives with friends on this game. 😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    🏁 Let's post your screenshot of your current level on milestone level badges' threads that you can claim these milestone level badges on your view profile on King Community :

    Level 1000 Level 2000 Level 3000 Level 4000 Level 5000 Level 6000 Level 7000 Level 8000 Level 9000 Level 10 000 Level 11 000 Level 12 000

    Also let's post your screenshot of over 1 million points on 1 million club thread and claim 1 million club badge here. 😄

    Wondering how to take a screenshot? Check the instruction here. 📷 I If you're not clear on how to attach a picture to the thread, check out here. 🖼️

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game and please check more on Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    🏳️‍🌈 June is the Month of Love here!

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you haven't playing Candy Crush Saga, please select your game area here.

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

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    Have a nice and safety day! ❤️😊

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