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Brunilda_Grane
Brunilda_Grane Posts: 2 Newbie
edited July 2022 in Discussions

Hi, I have the problem that I can't log in to my account through the app. Do you know what is happening?

Thanks! Bruni

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  • Diamond_Lim
    Diamond_Lim Posts: 148,723 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Can you tell us Which King's Game have you playing first? 😊

  • Diamond_Lim
    Diamond_Lim Posts: 148,723 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Can you tell us Which King's Game are you asking this problem? 🤔

    If you want to connect Facebook Account, you can click here then you select a device and read to follow these troubleshooting steps of login issue/problem that I hope this helps.

    If you want to connect Kingdom Account, you can click AndroidApple or Windows 10 App then read to follow these troubleshooting steps of login issue/problem too.

    If it's still not worked from above steps, how about you click on Forgot your password then type your email address and then click on reset password. Then you reset your password and finally you log back to your Kingdom Account only. I hope this helps as I see the player try these steps then it's really solved. 😊

    Anyway, some players have asked this problem too.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! ❤️😊

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