can not login to my facebook/email not found on king servers
Comments
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Hello there and Welcome to Sweet King Community! 👋😊
This issue (Cannot reset King password) is still not fixed to all of the players yet while has been reported to Community Team. Waiting for Community Team is still checking it until this issues has been solved and fixed soon. 😉
So please get in touch with our Player Support team here then we hope they will help and answer you for reset your King password but it taken longer. Thanks. 😊
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
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Oh Dear! Thank you for your answering again.
So this issue (Cannot reset King password) is still not fixed to all of the players yet while has been reported to Community Team right now. Let's patience waiting for Community Team is still checking it until this issues has been solved and fixed soon.
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Hello again! 👋
Great news as finally this issue has been fixed now! 🤞😊
You click on Forgot your password then type your email address and then click on reset password. Then you reset your password and finally you log back to your Kingdom Account. I hope this helps as I see the player try these steps then it's really solved. 😊
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Hello there,
May I know whether you sign up using Facebook last time or created an account with King.com?
Since you've keyed in both emails but it wasn't found, it's most likely you used to log in via Facebook.
Please let me know so I can guide you the next step.
Thanks.
P/S: thanks @_Elsa_ for the tag.
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Hi,
May you please post the screenshot of the issue that you mentioned above?
Also, please make sure that FB and the King's games apps are up-to-date. To check for updates, just go to Google Play if you're Android User or iTunes if you're Apple user. After that, restart your phone, log in to FB and then try to login to your game.
More details can be found in this Article: Why can’t I save my game on Facebook?
