Can't retrieve my progress
Level 2
I can't log into my king account
They keep telling me connection error or "you're offline*
I have lost all my progress, I was at level 6500 and now I'm back to level 1
I need help please😭
Comments
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@Trinamays Did you clear app cache and app data? Is your internet connection strong?
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Yes I have cleared the app cache, restarted my phone several times, refreshed my internet connection but to no avail
I have good internet connection
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Try to clear app data or uninstall the app. But remember that it will delete all your boosters. Then install the game again and try to log in.
Let me know if it works.
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Yes i have done that but I can't still log into my account
They keep telling me connection error when I try to retrieve my progress or that I'm offline
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I have uninstalled the game two more times but no change, please help me
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We need help
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@Trinamays What game do you play? Bubble Witch 3,Candy Crush or other? We can contact proper forum to get help from moderators.
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I play Candy Crush saga, I think the situation has been resolved, I uninstalled one more time then reinstalled and tried to log in, it's working perfectly
Thank you so much
I've not been able to log in for the past 1week but I'm in now and back to the right level
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Hello there! @Magnolia4 👋
Let @PrettyBubbles the Community Hub Moderator (not just Bubble Witch Moderator) can helping the player to solve this problem soon. Not me! 😅
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Hi sorry to hear you had been having this problem
I see you are now all good to go my friend thats good to hear 💓
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