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Ongoing issue-Games not playable on Facebook
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*Edited by CM: ๐ค Oops! Please repost in English so everyone can understand - Ourย House Rulesย
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It's crashing on my phone too... Bummer!! I have a great daily steak going and will be super upset if that gets ruined ๐ฉ
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Hi @PrettyBubbles THank you for having put up with us frustrated players, and informed us during the crash down of King games on Facebook. Yesterday was the reward collection day for the Pot of Gold challenge on Candy Crush Saga. Although I did sign in the game as soon as it was possible via FAcebook; I did not receive the reward expected for completing the challenge. Have you had any information regarding this issue and whether or not we can espect to receive it today, or anything at all?
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Please only use English when posting in the community so as we can all understand ๐
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Hi the Facebook issue is now fixed my friend ๐
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Happy to have my game back, a bit disappointed I have lost my win streak
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No worries my friend I am happy to help
For the pot of gold reward it should still register that you have not yet selected the claim button and pop up for you
First try making sure you have no pending updates log out and leave your device off for a moment or two
Now go back and play 1 level let's see if you receive your pop up
Let me know how it goes ๐ค๐
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Thank you for your pompt reply. I'll do what you recommend and let you know ๐๐๐
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Ok ๐ค๐คand you are very welcome my friend
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Thank you for your kind wishes @PrettyBubbles ๐. I followed your advice, played the several levels needed to finish an episode race, but no claim pop-up related to the Pot of Gold appeared during that time. ๐ฏ
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