Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Why can’t I play music while playing Candy Crush - (FIXED)
Arverkarda
Posts: 3
Level 1
why does my music, stop playing when I start playing candy crush? And yes it is a different app Spotify to be precise
4
Best Answers
-
Hi peachloover,
We understand how important it is to enjoy your game while listening to something. You will be happy to know that our team is aware of the problem and is working on finding a solution.
In the meantime, please make sure your device and the game are both updated to the latest versions. We'll keep you posted on any updates or fixes as soon as they become available 😉
Thank you for your patience, and we hope to have this resolved for you soon.
7 -
Hi everyone 😃
We are happy to announce that this issue should be fixed and you should now be able to listen, for example Spotify while playing your game.
Please make sure you have the latest game app version installed.
Thank you all for your patience and have a Sweet day 🍬✨
2
Answers
-
I listen to podcasts nearly continuously, and every time I launch Candy Crush, my podcasts stop playing, and I have to manually start them again. I prefer to play Candy Crush without game sounds or game music. Is there a way to get the app to respect that setting and let my podcasts continue playing when I launch the app?
4 -
Hi my friend welcome to the hub community
We have no control over your device settings so therefore can not alter the way your pod cast works
It will be best to contact your provider 💓
1 -
You are not understanding the nature of the problem. It is not any "provider" that is involved here. The problem is that with any audio that is playing on an iPhone (from Apple Podcast app, for example, or Apple Music App, or any other audio app) the audio stops when Candy Crush Saga is launched. It seems to be a bug in the Candy Crush app that is taking over the audio of the iPhone when the app is launched, causing the podcast (or music) to stop playing. You need to switch to the audio app to restart it and then switch back to Candy Crush. Will you fix this bug?
2 -
Hi I will raise this for you for advice from our cm 💓
2 -
Hey @TorontoPolarBear,
It's great to hear you enjoy multitasking with podcasts while playing Candy Crush!
Unfortunately, some games automatically pause media playback when launched, and it's something the developers would need to address in an update. Your feedback is invaluable, and I'll make sure it's passed along to the team.
In the meantime, here's a suggestion that might help:
Adjust Your Game Settings: First, if you haven't already, make sure to turn off the game sounds and music from within Candy Crush's settings.
Restart Podcast After Launching Game: After launching Candy Crush and ensuring the game's sound is off, swipe up from the bottom of the screen (or double-press the home button on older devices) to bring up the control center. From there, you can press play on your podcast again. It's not the most convenient solution, but some players have found it to be a useful workaround until the app is potentially updated to better handle this issue.
Hope one of these suggestions helps you enjoy both your podcasts and Candy Crush without interruption! If there's anything else you'd like to know or need further assistance with, feel free to ask.
Happy crushing and podcast listening! 🍬🎧
3 -
Hello @Arverkarda🤗 A Warm Welcome to the King Community!
Which device are you using to play the game?
1 -
IPhone 11
1 -
Sorry to hear you're having trouble using Spotify while playing Candy Crush. Here are a few steps you can try to get it working again:
- Update the Game and iOS: Ensure both your game and iPad are updated to the latest versions.
- Restart Your Device: Sometimes a simple restart can fix minor glitches.
If the issue persists, it could be related to recent updates or changes.
Hope this helps!
3 -
After updating candy crush, I cannot play games while listening to music (kkbox). I have seen many players have this problem and reaction. Please help solve the problem as soon as possible. Thank you.
2 -
Hi and Welcome to the King Community
Thank you for the feedback , This issues has been reported to the Game Team
2
