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π Pro Players - Welcome to the Community!
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Hi CrystalKing and Lou_2002,
Thank you for reaching out. We're sorry to hear you're having issues with getting Pro Player status.
It looks like there might be an issue we need to investigate further. We'll look into this and get back to you as soon as possible π
Thank you for your patience, and we appreciate your understanding π€
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Hi CrystalKing and Lou_2002,
The Pro Player status is assigned automatically based on the sync between your Community account and your game account. It's a system-generated rank that we unfortunately can't assign manually.
It looks like there might be a technical issue preventing the sync for some players. We're currently investigating this further but I'm afraid this is something that will take some time to investigate so I don't have an estimated time for a fix π
We appreciate your patience and understanding while this gets looked at and apologies again for the time it might take π