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Lost boosters on your mobile? Oh no! Let’s see if we can solve it!
There are a couple of reasons you may lose sight of the boosters in your game. The two main reasons are that:
- You are no longer connected to the profile in which the boosters are visible: you may share your device with someone else and be on their profile, or you can possibly have more than one account, or just got accidentally disconnected from your profile. We can help you out then! (oh yes!)

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🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga

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You are no longer connected to the device in which the boosters are visible
If this is the case…congratulations! There are steps you can take which should reunite you with your missing items.
First, try disconnecting and reconnecting to your profile. If you're somehow not connected to your correct profile, you won't see your boosters. This most often happens when players share their device with someone else.
To disconnect from the current profile:
Return to the main screen, where the 'Play' button appearsIf you're playing Candy Crush Saga, just tap on My Profile as soon as you open the game:
- Select Log Out"
- You should now be back at the main screen
Now you’ll need to connect to the same profile that your boosters were already held in; to your original account!Please follow these steps to reconnect to your profile:
If you cannot recover your boosters, we can offer support and replacement for any you've purchased but not yet used. Please contact us using the link at the bottom of this page:
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
7 · 6Helpful Woah! Sweet 1Love HahaYou have a new phone or accidentally deleted the booster data permanently
Sometimes your boosters cannot be recovered or replaced:
If they have been won or obtained for free in the game, unfortunately, we do not offer a replacement for these, as per our Terms and Conditions. For more information, please contact us using the link at the bottom of this page:
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
8 · 7Helpful Woah! Sweet 1Love HahaYou have a new phone or accidentally deleted the booster data permanently
Sometimes your boosters cannot be recovered or replaced:
If they have been won or obtained for free in the game, unfortunately, we do not offer a replacement for these, as per our Terms and Conditions. For more information, please contact us using the link at the bottom of this page:
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
7 · 6Helpful Woah! Sweet 1Love HahaIf you connected via a King account before
You'll now connect to your King account and your progress, boosters, and Gold Bars again
If you cannot recover your boosters, we can offer support and replacement for any you've purchased but not yet used. Please contact us using the link at the bottom of this page:
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
7 · 6Helpful Woah! Sweet 1Love HahaIf you connected to Facebook before
- Open the game and tap the blue Facebook 'connect' button, to re-link your game to the now active Facebook profile.
If this was the previous Facebook profile you used, you'll now recover your progress, boosters and Gold Bars again.If you cannot recover your boosters, we can offer support and replacement for any you've purchased but not yet used. Please contact us using the link at the bottom of this page:
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
12 · 8Helpful Woah! 3Sweet 1Love Haha