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Hi @Nancy31, great to see you around the boards! I hope you are doing well and that you are having a great night!
Hi @MsRock, hi @deepak47 , and hi @Gandzia666 it's a pleasure to meet you all! Welcome to the community!Â
@MsRock , it's great to read about your gaming adventure but I am sorry to hear that you are having issues. Â
I am a fellow candy crush and candy crush friends player. I am not the best person to help you with this but I wanted to offer some help.Â
Here is a link speaking of technical issues and known issues. Â
https://community.king.com/en/candy-crush-friends-saga/discussion/177763/all-you-need-to-know-to-fix-bugs-and-answer-your-questions-read-before-posting
I hope this helps you in some way but if it doesn't repost your issue explaining what game you are playing, from what device , and the version number. Â
Here is a link explaining how to find the version, just in case you need it.Â
https://community.king.com/en/candy-crush-saga/discussion/247533/how-do-i-find-out-what-version-my-candy-crush-saga-is-and-what-version-i-should-be-on
I hope this helps in some way while you are waiting on help. Please know that an awesome community member, manager, superstar, game expert, community expert and/or legend will happily assist you!Â
@deepak47 and @Gandzia666, where are you guys from, what's your favorite candy crush game, and what level are you on?
Again, welcome everyone! Looking forward to getting to know you all on the boards! Have a great night and a super weekend!Â
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Hi @MsRock, it's a pleasure to meet you!Â
Welcome to the community!Â
It's great to read about your gaming adventure but I am sorry to read that you are having issues with the game.
I am a fellow candy crush and candy crush friends player. While I am not an expert at fixing game issues, I wanted to offer a link about known issues and tech problems while you are waiting for help. You can find info on current issues affecting the game.Â
https://community.king.com/en/candy-crush-saga/categories/support
If this link is of no help please hang in there and know that an awesome community member, manager, superstar, game expert community expert and/or legend will gladly assist you!Â
I hope this helps you in some way! Again, welcome. Looking forward to getting to know you on the boards! Have a great night and a spectacular weekend!Â
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Hi @Nancy31, it's great to see you around the boards! I hope you are having a great night!Â
 hi @deepak47, and hi @Gandzia666, it's a pleasure to meet you all! Welcome to the community!Â
I hope you all are having a great time in the community and in playing candy crush games!Â
Looking forward to getting to know you on the boards!Â
Have a great night and a super weekend!