🌐 Accessibility features: How are these new features helping you play?
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Hello @sarhaladeira and @lp06 !
I can explain why you're not seeing any ads in your games anymore.
From time to time, we do test certain features in our games. As with many tests, the selection process is random, so not all players will have access to them. In addition, the groups change quite often, so a player can test a feature for a while, and then lose access to it later on.
The ads in the games are one of such so-called A/B tests, so it seems you, @sarhaladeira , were "testing" the feature and have now been reshuffled into a non-test group, and you, @lp06 , may have never been into the test group at all. But don't worry! As I said, those test groups will change again!
I hope you don't have to wait too long to get the ads in your games!!
Cheers!!
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I came here for the same issue. I have played for years and as soon as I made one $0.99 in app purchase I lost the ads with rewards function. Now the game at this level without the ad option and boosters is too much. Looks like I should not have made that purchase because now I am going to delete the game and maybe check back in a year or so and start back over like I did this last time. At least I’ll have some time back in my days. 😅
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Welcome to Sweet King Community! 👑
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check @wykoon suggested another answer here.
Find most common issues and FAQ:s in Support Area here and in Help Center here!
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