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No update and no new event....nothing!

Rockerchick83
Rockerchick83 Posts: 11

Level 2

I was unable to update my game and when it came time for the new event, it didn't appear. So, I feel left out of all the new action with no idea how to fix it. I have already contacted King about the update but got no response. Has anyone one else had this problem? Guess I will continue to play on as is. It's just so frustrating!๐Ÿ˜ 

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Comments

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi @Rockerchick83 . Welcome to our Community ๐Ÿ™Žโ€โ™€๏ธ

    Which device are you play on Mobile or Computer ?

  • Rockerchick83
    Rockerchick83 Posts: 11

    Level 2

    edited April 2020

    Hello @kiara_wael

    I play on Amazon Kindle Fire. Does that make a difference?

  • stan1981
    stan1981 Posts: 3,418

    Yes. Try on phone device ... if can

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Hello! @Rockerchick83 ๐Ÿ‘‹

    Welcome to Sweet King Community! ๐Ÿ‘‘

    Which King's game are you asking this problem?

    Also you can ask in that game's Community for more information. Here are all the differentย game communities.

    Have you already visited ourย Contest area? You can win some shiny Gold Bars for your game there!!

    If you need technical help, consult ourย Support Area.ย ๐Ÿ˜‰

    Have a nice and safety day! ๐Ÿ˜Š

  • Rockerchick83
    Rockerchick83 Posts: 11

    Level 2

    Thanks @Lim

    I am new at this and not sure what I'm doing. My game is Candy Crush Friends, level 535. I appreciate your assistance and guidance. I was unable to update my game when prompted by King and now I feel I am missing out on the latest event. So sad.๐Ÿ˜Ÿ

    I will try out the contests you mentioned later when I am better acquainted with all of this.

    Thanks! Have a blessed and safe day.

  • Rockerchick83
    Rockerchick83 Posts: 11

    Level 2

    Hello @stan1981

    I do not have a smartphone, if you can believe that. I have not found a need for one and still have my old cell phone and landline. I play on my Amazon Kindle Fire, so I guess this limits me, huh? I hate that I am missing out on the latest event. Oh well, nothing to be done. Thanks for your comment. Have a blessed and safe day๐Ÿ˜ธ

  • stan1981
    stan1981 Posts: 3,418

    @Rockerchick83 yes, phone device usually get the new events faster ... as flash is no longer supported by king games ... hence phone devices usually have the priority ... where the latest unlimited life is for phone devices only ...

  • Rockerchick83
    Rockerchick83 Posts: 11

    Level 2

    @stan1981 I got the unlimited lives for a while. I just couldn't update the game and the event that was counting down the days to start just disappeared. So disappointing and not fair๐Ÿ‘Ž. It shouldn't matter the device, wish they could fix that.

    Oh well, nothing to done. Thanks for your input.

    Sincerely,

    Sherri

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Hello again! @Rockerchick83 ๐Ÿ‘‹

    Thank you for your answering! You can click here to read answer to player (similar to your problem) that I hope you can understand to read it. ๐Ÿ˜Š

    Have a nice and safety day! ๐Ÿ˜Š

  • Rockerchick83
    Rockerchick83 Posts: 11

    Level 2

    Thanks @Lim ๐Ÿ˜บ

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