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Ackor
Ackor Posts: 25 Level 2

Found out the hard way that the game reset is gone again.

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Comments

  • Simplychell7
    Simplychell7 Posts: 6 Level 2

    Where is the game reset? I need to find it!

  • Ackor
    Ackor Posts: 25 Level 2

    You could get a board and hit end the game and a new game would appear. You could do that to get an advantage starting out a game and when using boosters. They have had it for years and now its gone. Happened once before a few yeas back and they brought it back quickly. Now, you hit end game and you lose a life and any boosters you planned on using.

  • kiara_wael
    kiara_wael Posts: 143,109 Candy Moderator
  • Diamond_Lim
    Diamond_Lim Posts: 150,547 Diamond Diaries Moderator

    Hello! @Ackor and @Simplychell7 👋

    Welcome to Sweet King Community! 👑

    So have you lost your current level on any King's Game? 😢

    If yes, Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on any King's Game! 😉

    ** If you have followed these steps completed but it's not worked, please let me know and you can continue to comment below here that I can see to help you again. **

    And how about you must check "Why have I lost all my collected boosters" by Community Team. (Any King's Games) 

    Click this link to read it that I hope you can understand them! 

    ⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play

    Have a nice and safety day! 😊

  • Ackor
    Ackor Posts: 25 Level 2

    Thanks for responding! No, I used to simply hit end game if I had a bad draw of a game board and a new game board would appear. I could do this until I got a board that gave me a chance to win. I could use boosters and they would also reset and I wouldn't lose them. Now, I hit quit, looking for the reset game board, I don't get one, lose the life and any boosters that I wanted to use.. This happened a couple of years ago and was fixed quickly. Hope it is fixed again.

  • Diamond_Lim
    Diamond_Lim Posts: 150,547 Diamond Diaries Moderator

    Thanks for your answering! @Ackor

    So which King's game are you asking this problem? Maybe Candy Crush Soda Saga? 🤔

    Also you can ask in that game's Community for more information. Here are all the different game communities.

    Have you already visited our Contest area? You can win some shiny Gold Bars for your game there!!

    If you need technical help, consult our Support Area. 😉

    Have a nice and safety day! 😊

  • Ackor
    Ackor Posts: 25 Level 2

    Candy Crush level 5280, I get a board and can't change it by saying end the game and getting a new board like I have done for years. Any boosters that I was using disappear when I try the reset and I lose the life I was using. I have been playing for a week, hundreds of games and no chance to win so I don't use any boosters since they are just lost.

  • Ackor
    Ackor Posts: 25 Level 2

    Nope, still no reset

Hey! Would you like to give us your opinion?