๐Ÿ”ฅ Hottest topics HERE ! // ๐Ÿ† Win Gold Bars with the Game of the Month contest HERE!! // ๐ŸŒˆDiscover all King games HERE !
๐ŸŒŸ August's Game of the Month: Pyramid Solitaire Saga ! ๐ŸŽด

I can't get my prize

SystemSystem Posts: 725 Community Manager

Comments

  • krispheonixkrispheonix Posts: 2 New Bee

    Quick question why when I log into the game and I look over and see that my whole column is full I see four in a row and I can't get my prize someone please help me understand why I can't get my prize after I connect four in the row in soda saga

  • Diamond LimDiamond Lim Posts: 18,413 Game Expert

    Welcome to Sweet King Community! ๐Ÿ‘‘

    How about you update the latest version of this game or use strong Internet Connection or restart the device that I hope you can earn them? ๐Ÿค”

    If it's not worked, How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope it's solved! ๐Ÿค”) 

    You can click here if you have playing any device ๐Ÿ‘‡and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! ๐Ÿ˜‰

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    โš ๏ธ NOTE โš ๏ธ

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    By the way, their team is still testing this feature (that means it's still not complete to be fixed).

    If you have any questions on this game, you can click here to ask a question about this game on Candy Crush Soda Support Community that they will help you faster. ๐Ÿ˜Š

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! ๐Ÿ‘ˆ๏ธ (if you are interested)

    Have a nice and safety day! ๐Ÿ˜Š

    ๐Ÿ’Ž๐ŸŒŸ Hello! Everyone! I am Diamond Diaries Expert Player to help you to solve any levels and problems on Diamond Diaries Community. ๐ŸŒŸ๐Ÿ’Ž

    ๐Ÿ’Ž Don't know how to learn playing on Diamond Diaries Saga? Let's seeย my guidesย here ๐Ÿ’Ž

    โ“Need help on Diamond Diaries Saga?ย Ask a questionย on Supportโ“


    ๐Ÿ‘‘ Feel confused on King Community?ย Here is a guideย to help youย locate the different areas in the community ๐Ÿ‘‘

    ๐Ÿ†ย Join King Games's Contestsย to chance toย win gold bars ๐Ÿ†

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.