-
What are Gold Bars used for?
Gold Bars are the currency used in the game. Need just one extra move to finally pass that tricky level? Run out of lives but want to keep playing, and your friends haven't sent you any lives yet? Want to try using one of the cool, new boosters? Well, Gold Bars will help you in all these situations and more! You can often…
-
Why haven't I received a purchase on my Amazon device?
If you purchased an item but haven't received it, our Player Support team will be happy to help. Simply use the Contact Us button at the bottom of this article to drop us an email. Make sure that you have a copy of the purchase receipt ready as we may need you to send that to us. If you no longer have a copy, you will need…
-
How do I restrict in-app purchases on my Amazon device?
Want to avoid accidental purchases being made on your Kindle? You can easily change your settings so that a password is always required before a purchase is authorized. To turn this on, follow these steps: * Swipe down from the top of the screen to open ‘Quick Settings’ * Tap ‘More’ * Tap ‘Parental Controls’, followed by…
-
How do I turn off notifications on my Android device?
If the notifications for any application on your Android device are becoming intrusive, there are a number of ways you can turn them off. The steps can often vary on different Android devices, depending on the device and the version of the operating system you have installed. However, one quick way to access the switch for…
-
How do I turn off notifications on my Android device?
If the notifications for any application on your Android device are becoming intrusive, there are a number of ways you can turn them off. The steps can often vary on different Android devices, depending on the device and the version of the operating system you have installed. However, one quick way to access the switch for…
-
Can I sync my progress between Facebook and King.com?
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again. To sync your progress with King.com, please complete the following steps: * Go to the King…
-
Why haven't I received a purchase on my Android device?
If you purchased an item but didn't receive it, our Player Support team will be delighted to take care of this for you. Simply use the Contact Us button at the bottom of this article and drop us an email. Please make sure you have a copy of the order confirmation sent to you by Google Play when the purchase was made, as we…
-
How do I restrict in-app purchases on my Android device?
Purchases are made using your saved payment information, held in your Google Play Store account. If you'd like to avoid any accidental purchases on your Android device, simply open the Google Play Store app and follow the steps below. * Tap the 'Menu' button in the top left corner corner of the Google Play Store search bar…
-
My game keeps freezing or crashing, what should I do?
In very rare circumstances, there may be a widespread issue delivering the game to you - but this is very uncommon. If you’re having problems playing the game, it’s worthwhile doing some housekeeping steps on your device to maximize the chances of the game running smoothly for you. Please try all the options below to…
-
What if I can’t connect to the App Store?
If you can't connect to the App Store, this might be an issue outside King, but there are some steps we recommend you try. First, check your connection by using a browser to make sure pages load. Check if there are any issues with your internet provider or WiFi. Then, check the Apple System Status page to see if there are…