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Elsa

Superstar

Discussions

205

Comments

15826

Points

6022

Badges

52
Avatar

Elsa

Superstar

Discussions

205

Comments

15826

Points

6022

Badges

52

Elsa Superstar

About

Username
Elsa
Joined
Visits
2,013
Last Active
Roles
Member, Moderator
Points
6,022
Posts
16,031
Badges
52

Badges

Candy Crush Soda ExpertHidden Papa Pear Hidden BarneyHidden Queen JellyHidden Choochoo Hidden StellaHidden Mr ToffeeHidden BobHidden BlossomHidden MistyHidden TiffiHidden PandaHidden HelenaHidden LucyCandy Crush Saga Expert100 InsightfulsLegendCommunity ArtistSt Valentine's CompetitionIdolSuperstarSuperstar2018Superstar2017Superstar201650 InsightfulsGlorious20 Insightfuls5 InsightfulsMaster DetectiveFamousInsight Giver150 Comments200 CommentsDiving InstructorThird AnniversaryName DropperDetective in the making5 Answers10 Answers25 Answers50 AnswersPopularPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments100 CommentsFirst AnniversarySecond Anniversary

Activity

  • Hockycko
    May 23
    • Elsa
      Elsa
      Thanks!
  • Elsa earned the Candy Crush Soda Expert badge.
    As a real Expert, you know absolutely everything about Candy Crush Soda!
    May 23
  • Mim_
    Good morning, I am coming to you for help. I have tried Sukanta with no news. I am on level 4785. I am going to send a screen shot to you. I have finished this level so many times but the 2 (waffles) on the right side will not completely break. I have used countless hammers. It can't be done as it is now. Can you please find out if there is a problem. Been doing this level 2 days now. I would appreciate your help.
    May 12
    • Elsa
      Elsa
      I just tried this level and the only way that you can completely clear this level is with boosters. Here is a video from Johnny Crush and he used a lollipop towards the beginning. https://www.youtube.com/watch?v=-CrSa8DTac4

      There has to be enough wrapped and striped matching together on the left side in order to clear the waffles on the right side. You need to use an awful lot of lollipops to clear that many layers. Keep trying to see if you can get enough wrapped and striped together. Once you clear the waffle on the left side, the striped candy will fall down so you want to get that wrapped candy next to it a few times.

      It can't be a glitch because no one else is reporting it. If you have extra boosters start the level with them.
    • Mim_
      Mim_
      I have no boosters and was thinking of buying the ice cream cone. I have now hit those waffles 4 times each and I'm not buying anymore hammers.I can do the level up to those last 2. It's so disheartening buying boosters and loosing them in a few seconds.It's not a nice game anymore expecting everyone to spend so much money on it. Thank you for replying.
    • Elsa
      Elsa
      I didn't even realize that you could buy it. How much does it cost? Remember though if you use it only one layer gets removed and since the waffle has more than one layer then maybe waiting until it's the last layer left might work.
    • Mim_
      Mim_
      Hi Elsa, It's 30 gold bars. I won the Allsorts game today and in the prize I had a rocket. Between the other boosters and that one I have done the level. I do hope they don't do them as hard as that with boosters. It does take away some of the enjoyment from the game. Thanks again for your help
    • Elsa
      Elsa
      Wow that's a lot of money for one? What is the Allsorts game?
  • bearwithme
    Elsa - wishing you a very Happy Mother's Day!

    Happy Mothers GIF - Happy Mothers Day GIFs
    May 12
    • Elsa
      Elsa
      Thanks! Can I say the same thing to you?
  • Mim_
    Hi Elsa,  Myticalmisty has suggested I ask you about this. Its almost impossible to do this level. Every time I do it I use the hammers to the 2 waffles at the right hand side. This screenshot and message is a copy I wrote to her. Sukanta couldn't help either. Hope you can
    May 12
  • gabywilson
    Having the 188/12 moves issue. Hook a sister up?
    May 11
    • Elsa
      Elsa
      Hi sister, is this for Candy Crush Saga? Here is a video that has 12 moves: https://www.youtube.com/watch?v=CkIal_kpo0w
  • SOHANRAM123
    • <3 THANKS TO ALL FRIENDS WHO PLAY THIS GAMES............
    May 7
  • Mim_
    Elsa I have been frozen out again trying to send a photo for competition. Could you please send me another to it
    March 6
    • Elsa
      Elsa
      Do you want the link to the contest? If so, here it is: https://community.king.com/en/blossom-blast-saga/discussion/252396/show-your-flowers-and-win-gold-bars/?fbclid=IwAR3G1IxLQf68y46sWMu2Z9u5_R6g3ppzljONNP33qG7dgBaD6Xcq5RNUu9w
    • metwo2
      metwo2
      Elsa, I tried to post a screenshot of my Id but it gave me error “2 characters “ short. I can’t delete it either. Guess I needed some text. Thanks
      Metwo2
    • Elsa
      Elsa
      You should be able to get back in. Look at the setting button and click on it. You should see an edit and then you can go back in to fix it.
  • Mim_
    Hi Elsa, Hope you are ok. Did I win the flower competition? Or are there 2 Mims. Haven't had 50 gold bars anyway
    April 30
    • Elsa
      Elsa
      Was your name posted. You are the only Mim hat I know.
  • Meyra
    What can I do to get videos that give me free boosters, free spin when I failed on a level and get free lives. How can I do?? Please help me!!!
    April 26
    • Elsa
      Elsa
      There is nothing that you can do. You can read more about the events here: https://community.king.com/en/candy-crush-saga/discussion/246202/where-can-i-get-my-events#latest
      One thing that you can do if you haven't already tried it is the Sugar Drop Challenge. You can win up to 13 free boosters every 8 hours. You are read more about it here:
      https://community.king.com/en/candy-crush-saga/discussion/250570/superstar-information-post-have-you-ever-tried-the-sugar-drop-challenge
      And here is a list of the best sugar drop levels
      https://community.king.com/en/candy-crush-saga/discussion/252067/superstar-information-post-best-levels-for-the-sugar-drop-challenge#latest
  • butlertracy85
    Y didn't I also received all of  the badges and free spins and bootser when I started playing the game a very long time ago when I signed in thu my Facebook account to king?? ? I haven't on any of my games!! I get my free daily gift but not always also y didn't I received any email from king? ?I just seen this for first time that I could win gift and ect? ??!!! ! I have few of these games and it's the same t
    April 26
    • Elsa
      Elsa
      What badges are you waiting for? Is it from the spring contest? I don't know what free spins and boosters you are talking about. Are you playing the game on king.com? If you are then you won't be getting the rewards because it's not working properly. You can read about it here: https://community.king.com/en/candy-crush-saga/discussion/255530/not-getting-your-rewards-daily-spinning-wheel-not-giving-you-the-prizes#latest

      I need more details if you want my help.
    • butlertracy85
      butlertracy85
      Sorry I hit the send button but it like that with all my games I have with king for some reason and I hope that KING WILL HELP ME WITH RECEIVING MY PRIZES OR WHATEVER SENSE IM LINK THREW FACEBOOK EVER SINCE I DOWNLOADED EACH GAME!!! HAVE FUN PLAYING EVERYONE'S GAMES TODAY!! I LOVE MY GAME'S!!!!
    • Elsa
      Elsa
      Chances are you are not getting anything because you are either playing the game on king.com which is the old version using Flash, or if you are on Facebook your game might have gone back to the old version. You can try to fix this by following this blog: https://community.king.com/en/candy-crush-saga/discussion/255530/not-getting-your-rewards-daily-spinning-wheel-not-giving-you-the-prizes/p1?new=1
    • butlertracy85
      butlertracy85
      Elsa please email me back instead of on here my email is [email protected] i don't know but I'm positive that all my game is connected with king I know for a fact!!! And I have been playing them for a year now except for my one or two of the gams and I have had them for about couple of months or three!!! Aslo please don't tell me that it's messed up bc I know things do happen but they also fix it. Can't u go into my account and see my achievement and what ever else you u need to know about my games status??!!! Today was the first day I ever gotten badges!! I didn't know about any of these things or that this KING website helps people and did prizes and win gifts ect.... And Im upset bc I'm link to this though my Facebook account and I also had signed up for the login account to but it said it wasn't able to find it so I just made a new login and password account but I'm still login though my Facebook account all the time I updated and sometimes I have to go out of it then go back in just to make sure that the king website is working and that my games are being saved!!! So I know that the KING thing that is on my game is what I go on to sign in though my Facebook account it the company people who didn't do something for the most of it and im not being mean I just don't like being told something that people try to blame it on the website or ect just because they can or for whatever reason. Really all I care about is that my games are working fine and that I get my winnings when I win and things that I should have received like the badges and bootser and ect.. from the KINGS website and emails I should have been received from the website as well so once everything for each one of games that can be signed in or just signed though my Facebook account to KING website and is login though my Facebook account link and as well as me signed up for the KING website link that show up on the games that can be linked to my account though Facebook account. Hopefully y'all will send me everything I should have gotten and have miss out on for the KINGS website for each one of my games please!!! Like i said just email me if u want u can call me my cell number 304 520 7809. Once you do whatever you have to get it fixed I would love to know more about what badges are and what are they for? Just info about all this new stuff for my games!! THANK YOU SO MUCH FOR HELPING ME WITH THIS!! 🤗 Oh yeah and I'm sorry if I seem mean!!!! I swear I'm not!!!
    • Elsa
      Elsa
      I can't go into your account because I don't work for King. I am a volunteer who comes here to help players with their issues. I don't have a King email account where I can write you. I know for a fact that king.com is not working properly and they are trying to find ways for the players to work around it. Right now all that we have here is the link that I gave you above telling you what's going on and how it's not going to work on king.com. The only other option that I can offer is to add a message to this link because it's the main link for players who are having this problem: https://community.king.com/en/candy-crush-saga/discussion/255632/daily-prizes-and-rewards/p1
  • Acarmos72
    Hi Elsa.  
    I would report a cheater... yesterday I was in the 1st place in the colour bomb contest but in 7 hours a player got over 10900 points.
    It is impossible to get in few time so many points. His name is Osni Sidnei. I think this insane point is not true.  Thanks 
    March 4
    • Elsa
      Elsa
      Thank you for letting us know. King looks into cheats and cheat engines but I do not know how much they can do about the individual players using these tools. I do know that in the challenges the reason why the rewards are not given straight away is because they review the accounts where players have cheated so they don't get the rewards.
    • Wiggles777
      Wiggles777
      That brings back memories
    • SeraphicStar
      SeraphicStar
      Um couldn't they block those players that cheat? I would think they should be able to as cheating makes it very easy for them to beat legit players in contests also... 😒
    • Elsa
      Elsa
      I don’t know what programs they use so I have no clue if they could block them.
    • Taf_2049
      Taf_2049
      If the player plays without connection nd keeps getting the booster you can not see his progress but while connecting to Internet then you can see the progress i think that's why
    • Elsa
      Elsa
      Taf_2049, where are you playing the game - mobile or computer? Are you referring to a specific event?
    • Taf_2049
      Taf_2049
      I am praying from a mobile phone and when i am offline and still got the booster it will b added to my point but wont see my progress but when i got back online if my point is better than the other the rank will b updated may b thats the case
    • Elsa
      Elsa
      I never thought of that before! You won't have your progress until you are online and connected with Facebook or the Kingdom. You can play online without them but if you do then you can lose your lives and progress at any time.
    • Chicken Slayer
      Chicken Slayer
      @seraphstar do you know how many of those people that cheat are out there? Way too many to stop it seems :(
  • Ashraf
    Hi I need help
    I want to know how to be allowed to have signature in comments
    April 16
    • Elsa
      Elsa
      Hi Ashraf, you have to get 4 stars and 200 posts to get the option to create your signature!.
      Follow this link to learn how to get the stars: https://community.king.com/en/candy-crush-friends-saga/discussion/comment/191721/#Comment_191721
  • mashawelsh
    You are doing great. Good job 😁
    April 13
    • Elsa
      Elsa
      Thanks for the compliment.
  • ihabjamal35
    Who can help me  how can return to my level 1800. 
    April 13
    • Elsa
      Elsa
      First you have to get your user ID # by following the steps on here: https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
      Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
      They can manually go into your account and get your progress back.
  • Spinnifix
    Good morning Elsa!

     Are you going to give that away from the 30 mins still cut down?   If not, please tell me: where to do it!

     Thanks and best regards Peggy
    April 11
    • Elsa
      Elsa
      It's better coming from you as a player than me as the Superstar. They want to hear from the players. Did you see the new Ideas section? Start an idea with it.
  • Tutta
    Som na fóre nová, ale candy hry hrám dlho pridajte si ma na facebook budem posielať životy.  Eva Jánska, Slovwnsko, mesto Nitra (obrázok srdce) 
    April 11
    • Elsa
      Elsa
      This is my Facebook group: https://www.facebook.com/groups/1256376507828809/ Please add your name and I will approve you for membership.
    • Elsa
      Elsa
      It should have been hyperlinked. The name of the group is: Candy Crush Saga, Soda, Jelly and Friends Saga.
  • Spinnifix
    Hello Elsa

     Question: Did you pass this on with the 30 minute reduction? Otherwise I have to do it somewhere. I do not know where else !!!

     Greeting Peggy ♥
    April 10
    • Elsa
      Elsa
      No I didn't pass it along to anyone. Sorry about that.
  • Spinnifix
    Dear Elsa!

    Unfortunately I had to write you directly into the profile. This community Page had a technical error. The section when I asked for life with the 30 minutes had always just loaded. I've tried Mozilla Firefox and Google Chrome over and over again. Even the field to shrine was different than in the other areas. In the other areas I could always write. It was strange. I just wanted to tell you that you do not wonder.

    All the best Peggy ♥
    April 10
    • Elsa
      Elsa
      There was a problem yesterday. Clear out your drafts and then you should be able to type again.
  • mohitsahani
    Hi
    April 9
    • Elsa
      Elsa
      Hi, do you have any game questions for me?
  • songmanseh

    Hi Elsa,

    Is it possible to change the language in candy crush app on mobile device?


    Thanks :)

    April 8
    • Elsa
      Elsa
      Hi songmanseh, yes you can change the language by going into your settings. I just looked at my iPhone and I went into the General settings and it's located in "Language & Region". You choose your language and I would think that it should change it in your games. Let me know if it does.
    • songmanseh
      songmanseh
      Hi Elsa, thank you fo much for your reply! But I realized that changing language in setting doesnt help to change in game ><
    • Elsa
      Elsa
      Oh wow! Did you trying googling it to see if that gets you the answer?
  • nastynasty371

    Very great

    March 30
  • 1520836804
    I really hate when Candy Crush makes me used all my boosters and still not able to pass level 4291 stock for days, Not just wasting boosters but also wasting time. Does anyone really believe Candy Crush is fun?
    March 27
    • Elsa
      Elsa
      Well think of it this way. How many players actually come here and complain? We think it’s a lot but if you think that there are millions that play and maybe 100 complain then there must be more that enjoy playing. I think that is how the studio sees it. I play a few of their games so after trying a game :or 4 times I give up and go to the next game. When I get totally fed up I watch TV instead.
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