Bennihanna Level 2

I agree with everything you pointed out. And, funnily, on one of my devices I was prompted to update the app. I did, thinking that it would solve the ad problem since they have never reappeared on that device. Nope. Same thing. And on the other one, where I said the ads returned? Well, they returned for one minute. Gone…

Alienscar, you know what's odd? The ads have now come back since this string of discussions. Another issue has been with "players" who all of a sudden win a million levels in minutes in the weekly contest. Once that was discussed and people speculated that Candy was rigged, it stopped. I was winning the other day and in…

Sorry, I didn't realize players were replying. I assumed it was employees or at least people with technical knowledge. Which clearly you have. This is the first response that is accurate and factual. And exactly what has happened to me. So thank you for finally giving me an answer. It's too bad we can't ask questions like…

The ads are not events or challenges. Just ads. Like any game has to make money. I have been playing this for years and it is only recently that the ads have entirely disappeared. I assume King still makes money from ads and wonder if it is not caused by the purchase by Microsoft that there is a problem with ads no longer…

This is the same response to any question we ask about standard things that disappear all of a sudden. And the same answer we get when we ask why certain things appear on certain devices but not others. With the money King makes, it should be able to give a logical answer instead of making things up. Oh, and using "glitch"…

Many thanks. Sorry to reply so late. I usually get an email notification. Not this time.

Message is "Error. Try again later." but I have tried and tried... Thanks for the response.

I don't understand how I can be number one in the weekly contest with 10 wins and most other players have around 9 or less wins and then, all of a sudden, another player becomes number one with over a hundred wins. This happens pretty much every week. The players are all at the same level and, bam, a player comes in with…

Well, you have a screenshot which is usually what you ask for. This is a major bug in your system. Also, the rewards for second and third place have become ridiculous and not even worth it.

I have updated the Candy Crush app, restarted my phone and it still crashes after one ad. This is frustrating since I have used boosters, try to watch ads for another turn and in the middle of it the screen freezes and I have to start all over. Can somebody help? Or at least tell me if this is an ongoing problem and I…

Yes, they are playing around with the coding. All these stupid new candies, games, challenges just make it harder to just play. It's simple - let us play the game and stop changing the rules all the time. The stupid new chocolate box messed us up for weeks, now it's back, and now the ads don't work. Great for the…

I don't mind watching ads to get extra lives or bonuses but lately they freeze. Normally, you need to watch three ads to get extra lives. I watch one and then the next one freezes and the screen goes black. I have to start playing all over again. What is the problem and, yes, I have cleared the cached, logged out and in…

Could be that the chocolate box disappeared because of all of the contests. Strange but I have two different devices with different contests.

I no longer have the chocolate box. Everybody else too?

Happy Thanksgiving. Would be nice to have the Chocolate Box back as a Thanksgiving gift!

Exactly.

Yes, I finally figured it out. But the number of new levels you have to win changes from time to time and sometimes it's a lot. And in the same category, the other options are ridiculous - like using the UFO three times. Why would we want to use a UFO three times to win a lolly hammer and half an hour of playing time? Of…

For me, the old box comes back every other day. If you don't want to play the new box because it's too hard, then just wait and you'll get the old version after a couple of days - the time is shown at the top of the box.

Why is Dexter gone? That was my favorite. The recent collecting colored candies are a joke.

I think complete the Deluxe Chocolate Box challenge. It doesn't come up every day though.