Cezdiamond

Community Manager

Comments

  • Hi Mi Mi- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in I purchased the $99.99 package got the gold bars not the boosters. How do I get them, or a refund? Comment by Cezdiamond April 2017
  • Hi DCozzie- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in How do I get a refund for a purchase made but only partially received? Comment by Cezdiamond March 2017
  • Hi Suzie- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Boosters don't show up after purchase Comment by Cezdiamond March 2017
  • Hi Gabriella- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Made a purchase then Candy Crushe crashed Comment by Cezdiamond March 2017
  • Hi leshia- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in sweet bundle Comment by Cezdiamond March 2017
  • Hi Andrew- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in lost all progress when deleting old facebook account , Comment by Cezdiamond March 2017
  • Hi Telmo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Deleted account Comment by Cezdiamond March 2017
  • Hi Imran- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in All my booster gone. Unfair. Comment by Cezdiamond March 2017
  • Hi Jose- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in The game does not load on PC anymore. Comment by Cezdiamond March 2017
  • Hi Judy- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in I bought the $99.00 package tonight and I know that I didn't get my 20 free switch moves. I bought i Comment by Cezdiamond March 2017
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