Colorbomb_Collector

Game Expert

Comments

  • Hi there, In order to receive the best possible assistance, please reach out to our Player Support team using the game app or via https://soporto.king.com/ Have a nice day.
    in The game stops before all the candies have stopped moving. Comment by Colorbomb_Collector February 19
  • Hi there, In order for us to obtain more insight into your question, can you please post a screenshot of the event you're participating in? Have a nice day.
    in What is the significance of candy stars? Comment by Colorbomb_Collector February 19
  • Hi there, To receive assistance, please reach out to our Player Support team using the game app so they can check this for you. Have a nice day!
    in Farm Pass rewards is broken again Comment by Colorbomb_Collector February 19
  • Hi there, I'll gladly provide you with more information on your question. The game versions for your platforms are listed below: Windows latest game version is 6.57.13 Android latest game version is 6.58.11 I hope this helps and have a nice day!
    in What game sersion is the most current? Comment by Colorbomb_Collector February 19
  • Hi there, I want to inform you that every update erased a part of cached memory of your app from your device. As boosters are saved directly to your devices memory, there is a possibility that the boosters may go missing and if that happens, you can always reach out to our Player Support team to receive assistance. Have a…
    in Update available Comment by Colorbomb_Collector February 19
  • Hi there, In order to receive assistance, please reach out to our Player Support using the game app or via this link: https://soporto.king.com/ Have a nice day!
    in I forgot my password and email Comment by Colorbomb_Collector February 15
  • Hi there, I understand your concern about the video adverts feature in your game no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be…
    in Adverts Comment by Colorbomb_Collector February 15
  • Hi there, To find the User ID please follow the steps below: -Open your game -Do not tap on "Play" -Tap on your "My profile/Save my progress" tab -Double-tap on the King icon above your profile picture Have a nice day!
    in Where to find player ID#? Comment by Colorbomb_Collector February 15
  • Hi there, welcome to the Community. I understand you're not able to use your Gold Bars currently and here are some steps that may help you with this: Close all of your apps and restart your device Update your game and device Check if you have enough memory, we recommend having over 2GBs of free space Clear your cache if…
    in No quiero recomenzar Comment by Colorbomb_Collector February 15
  • Hi there, Please note that features like these are bonus in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear…
    in Nolonger receiving boostera Comment by Colorbomb_Collector February 15
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