Colorbomb_Collector

Game Expert

Comments

  • Hi there, Please contact our Player Support to receive the best possible assistance with your issue. Here is where you can do that: https://soporto.king.com/contact Have a nice day!
    in What's wrong with Candy Crush on Facebook? Comment by Colorbomb_Collector January 4
  • Hello there, I understand that you're feature for watching ads is missing and I'll gladly provide you with more details on this. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are…
    in No more ads Comment by Colorbomb_Collector January 4
  • Hi there, If you're not receiving your in-game rewards, have you tried to restart your game by closing and re-opening your browser to check if those will appear? I hope this helps
    in I'm playing through Facebook on edge. Any other ideas. Comment by Colorbomb_Collector January 4
  • Hi there, I understand you're having a hard time recovering your game account. I would advise you to reach out to our Player Support using the in-game app and check this article: https://community.king.com/en/blog/kb/articles/2390-i-cant-find-my-progress-in-the-game-how-to-retrieve-your-levels Have a nice day!
    in Conta Comment by Colorbomb_Collector January 4
  • Hello there, When it comes to your missing purchase, please note that PIX is not a supported payment method as shown in our article: https://community.king.com/en/blog/kb/articles/2845-is-the-pix-payment-method-supported To receive assistance for your missing purchas, please take a look at:…
    in Realizei um Pix para pagamento de vidas e outros comando no valor de 5,49 e até agora não recursos. Comment by Colorbomb_Collector January 4
  • Hi there, I understand that your purchase is missing. Please take a look at our article about missing purchases: https://community.king.com/en/blog/kb/articles/2839-i-didnt-receive-my-android-purchase I hope this helps out!
    in Porque eu comprei o kit de jogada e ainda não caiu? Comment by Colorbomb_Collector January 4
  • Hi there, welcome to the Community. If you've lost your in-game progress, please check this article: https://community.king.com/en/blog/kb/articles/2390-i-cant-find-my-progress-in-the-game-how-to-retrieve-your-levels I hope this helps!
    in How do i get my status back? Comment by Colorbomb_Collector January 4
  • Hi there, Our teams are constantly making changes and improvements to the game and in-game levels. It is possible for some levels to be changed completely or slightly adjusted so they won't reflect the videos online especially if those videos are old and thats the reason why the levels look different. I hope this helps!
    in Why does level 12185 look different? You have to release 16 dinosaurs e Comment by Colorbomb_Collector December 2024
  • Hi there, Please check our article for missing purchases: https://community.king.com/en/blog/kb/articles/2839-i-didnt-receive-my-android-purchase Keep in mind that PIX is not a support payment method and you will need to change it: https://community.king.com/en/blog/kb/articles/2845-is-the-pix-payment-method-supported I…
    in Cade barra de ouro Comment by Colorbomb_Collector December 2024
  • Hi there Could you please try to follow the steps below? Here are the steps: Restart your game and device, log out from your account and log back ic Check if there are any updates for your game and device Make sure you have at least 2GBs of free space and clear your cache Also, if possible, please send us a screenshot of…
    in I need to update my game Comment by Colorbomb_Collector December 2024
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