Crazy Cat Lad

Community Manager

Comments

  • To get the new HTML5 version, first make sure you play on a recommended browser - Google Chrome, Mozilla Firefox or Opera. Then check that your browser is up to date. You can check this by clicking this link: https://www.whatismybrowser.com After this, reinstall the game: 1) First, we need to remove the game from Facebook…
    in lost new version Comment by Crazy Cat Lad February 2018
  • To get the new HTML5 version, first make sure you play on a recommended browser - Google Chrome, Mozilla Firefox or Opera. Then check that your browser is up to date. You can check this by clicking this link: https://www.whatismybrowser.com After this, reinstall the game: 1) First, we need to remove the game from Facebook…
    in My computer went back to the old version of Candy Crush Saga. How do I get the new version back? Comment by Crazy Cat Lad February 2018
  • Boosters are saved directly to your device's memory, therefore they will be lost when deleting and reinstalling the game or resetting the device. Boosters can also sometimes be lost with an update of either your device's operating system or of the game itself. They can be lost because the device is an older model and no…
    in My boosters! Comment by Crazy Cat Lad February 2018
  • I can restore the game for you. I messaged you for more details to be able to help you out. 
    in I lost my levels how can i recovery i already sync with fb but now its coming from level 1 Comment by Crazy Cat Lad February 2018
  • Level 3095 is the current last level on mobile, but stay tuned more levels are on the way. New levels are being released on different dates depending on the device you play on. At the moment the Windows app features all 3140 levels. You can download it to your Windows 10 PC or phone here:…
    in Candy Crush will not advance to level 3096 and it has been 5 days. Why? Comment by Crazy Cat Lad February 2018
  • At times some levels get updated and therefore the level is different from when other players played it earlier. https://care.king.com/en/blog/article/levels-keep-changing 
    in Level 2977 Comment by Crazy Cat Lad February 2018
  • Sounds like your new password needs to be updated. Open the Facebook app and log out from your Facebook. Restart the device and open Facebook again. Now login to Facebook with your new password. Open the game and connect to Facebook. I hope this helps!
    in Can't connect to Facebook Comment by Crazy Cat Lad February 2018
  • Level 3095 is the current last level on mobile and on Facebook, but stay tuned more levels are on the way. New levels are being released on different dates depending on the device you play on. At the moment the Windows app features all 3140 levels. You can download it to your Windows 10 PC or phone here:…
    in Candy Crush will not progress to level 3096. Comment by Crazy Cat Lad February 2018
  • First make sure that your iOS is at least iOS 8 or later version and that you have the latest update of the game app installed from App Store: http://to.king.com/4zGs Then try the following steps to get the game Facebook connected: -Disconnect the game from Facebook under Start menu > Settings > Cogwheel > Log out -Delete…
    in I keep getting message can't connect an can't get boosters Comment by Crazy Cat Lad February 2018
  • Since you play on an iOS, please contact Apple/ iTunes Store directly since they handle all transactions and refunds made through iTunes or App Store. Easiest way to report it is to click here below, log in to your Apple-ID account and click on the “Report a problem” button to the right of the purchases in question:…
    in Overcharged Comment by Crazy Cat Lad February 2018
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