Comments
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Marisa, Please follow our recommended troubleshooting steps here and let me know if they resolve the issue for you: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Can you please let me know what version of the game you have. Go to the game in the app store and click on the 'Read More' section. Here if you scroll down you will find the version number. Thank you,
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Hello Maureen, The prizes will vary as the event is being tested so different sets of players will have different rewards. I'm sorry I don't have more detailed information for you. Kind regards, Johnny
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Hello Michelle, Thank you for posting. Could you please post a screenshot of this issue so that I can look into it. If you require assistance with this, please visit: https://www.take-a-screenshot.org/ Kind regards, Johnny
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Hello Julie, Pet Rescue, like all of our games, is currently being transferred over to HTML5. You can read more about this here: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5 This means that some features of the game will not function as we test this platform in order to move over 100% of players. I…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Sherri, Our systems do not allow us to add the unlimited lives directly. Leo has a few days off but he will respond when available. Kind regards, Johnny
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Hello, I'm sorry to hear that this is happening. Could you please go through the steps here and see if after doing so, the problem is resolved. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
