Comments
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Hello, Could you please run through the steps here and let me know if this resolves the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
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Could you please confirm if this is similar to the image that you see: https://i.stack.imgur.com/CLk8s.png This is generally a network error. Have you had any other issues with your internet?
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Hello, This was a glitch unfortunately. The unlimited lives are designed to work as per my original post, the timer will continue to count down regardless of whether you close the app or not. Kind regards, Johnny
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Hello, If you check your game, your progress has now been restored.
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, There are no issues with the game from our side of things. In regards to 'Gameroom', this is a Facebook feature so not something I can help with. Do you get any kind of error message when the game is not loading?
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Hello, Lives in the game are saved within the app memory so if the game is updated or deleted then these items can be lost. You can read more about it here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 The timer for the unlimited lives is always ticking from the moment you receive them. I hope this…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Can you please try and log out of the Facebook app, and log in to Facebook via your web browser instead. Then open the game app and try to connect.
