Comments
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Hello, The Candy Crush game team work incredibly hard to release new levels, I think they have done an incredible job with over 2000 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content will be available but I…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Grammy, Please refer to these 2 threads for the relevant information: https://care.king.com/en/candy-crush-saga/i-passed-the-level-but-the-game-didnt-recognise-it https://care.king.com/en/candy-crush-saga/candy-crush-hmtl5 Kind regards, Johnny
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Hello Patricia, Concept, design, implementation, support and maintenance of our games is a long and complicated process. While we are always dedicated to providing the finest in mobile gaming fun, we often need to test new features and evaluate possible tweaks to our pricing structures, to ensure our games are well…
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Hello Lorena, Thank you for the further information. Unfortunately there is not much I can do. This is a newer event that is being tested. It could be that it has been removed from your game and given to another player for example. You can read about this here:…
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Hello Trish, Could you please confirm that you have the latest version of the app installed. If not, please visit your app store and download the update as this has has now been resolved. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Janissa, Can you please follow and complete the steps provided in this thread to see if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hola, Gracias por su pregunta. King Care está disponible en español aqui: https://care.king.com/es/ Saludos, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
