Comments
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Hello Kathlene, Could you please provide me with a bit more information about this. When you say 'can't seem to open or send on here either'. What do you mean by this? Can you provide any screenshots so that I can look into this for you. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you for the further information. I am still unsure of the sound that you speak of. Do you have a video where an example of the sound can be heard. Kind regards, Johnny
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Hello Pugley123, Please also check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny
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Hello Kim, These issues are currently being discussed on the site, please check the following threads: For the the Treasure Chests: https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level For the Avatar being on the incorrect level:…
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Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
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Hello, Congratulations on reaching the last level in the game right now! There are a lot of players who are waiting for the new levels. These will be available soon but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny
