Johnny_Ryall

Royalty

Comments

  • Hello Lara, The Daily Login Calendar is a feature that is not available to all players. For more information about this, please read here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
    in Loss of Daily Bonus in Candy Crush Soda Saga Comment by Johnny_Ryall March 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Can my progress be restored? Comment by Johnny_Ryall March 2017
  • Hello, The Gameroom is a Facebook feature and not one of ours. As the function works via your original Facebook account, your items and progress should transfer over. Kind regards, Johnny
    in Gameroom Comment by Johnny_Ryall March 2017
  • Hello Beth, Generally if more than one app is affected then it suggests it might be your device that is causing the issue. Could you please check these 2 threads here for assistance and let me know how you get on: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices…
    in Another update another game Crashes..Bubble Witch 3 Comment by Johnny_Ryall March 2017
  • Hello, This level is being discussed in another thread here. Post and see if anyone has passed or if anyone has any tips for you: https://care.king.com/en/candy-crush-saga/question-1947196413 Kind regards, Johnny
    in 2381 issues with fruit/nut ingredient not dropping Comment by Johnny_Ryall March 2017
  • Hello, This level can be challenging but I can assure you that the level, like all of our levels, can be completed and also without the use of boosters. Try to pick up a strategy before you play again. Another player has posted here with a strategy that might help:…
    in Farm Heroes level 1457 Comment by Johnny_Ryall March 2017
  • Hello Spencer & Don, Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost candy crush progress Comment by Johnny_Ryall March 2017
  • Hello Suzy, If you no longer have this feature in your game then please refer to the main thread where this topic is being discussed: https://care.king.com/en/candy-crush-saga/what-happened-to-the-sugar-track-1033787556 The feature is not available to all players. Kind regards, Johnny
    in How do I get on the Sugar Track? Comment by Johnny_Ryall March 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Missing Boosters Comment by Johnny_Ryall March 2017
  • Could you please confirm if you are connected with Facebook. On the home screen does it show that you are connected? Can you see your level progress?
    in My friends are missing from the map, Cannot see what level they are playing CandyCrush Jelly Comment by Johnny_Ryall March 2017
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