Johnny_Ryall — King Community

Comments

Hello, Thank you for posting. Could you please let me know what device you are playing on and also confirm if you have the latest version of the game app installed. Thank you, Johnny

in Why do my bubble release before I can aim and let go of my mouse ? Comment by Johnny_Ryall March 2017
Hello, Thank you for your post. I'm sorry but it is not our policy to refund gold bars in this scenario. Please refer to the Terms & Conditions that apply when playing our games. Specifically section 4: http://about.king.com/consumer-terms/terms/en Kind regards, Johnny

in I'd like to refund Comment by Johnny_Ryall March 2017
Hello, Could you please provide me with a bit more about what you mean when you say you were 'shut down by the time delay'. Kind regards, Johnny

in Getting rid of time stop Comment by Johnny_Ryall March 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in TREASURE CHEST Comment by Johnny_Ryall March 2017
Hello, I'm sorry but unfortunately the Candy Crush is not currently available in your location. I apologize for the inconvenience. Kind regards, Johnny

in Unable to install CC saga Comment by Johnny_Ryall March 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Level 2380 was completed but didn't progress. Boosters were used along with a purchase. Comment by Johnny_Ryall March 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in All my scores have gone into millions on all the levels. I don't know how this has happened.Can you Comment by Johnny_Ryall March 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I have passed level 810 with three stars but have received no companion rewards. Please fix. Thanks Comment by Johnny_Ryall March 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in No rewards after completing "Ignite the Lights" level 6. Comment by Johnny_Ryall March 2017
Hello, There are some further steps here for you to try that might help: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices Kind regards, Johnny

in I am not able to load Candy Crush Soda Saga on my Lumia 640 LTE Comment by Johnny_Ryall March 2017