Johnny_Ryall

Royalty

Hello, Please post your question here: https://care.king.com/zh/ Kind regards, Johnny

Hello Noreen, Thank you for posting. I'm sorry to hear that you are frustrated but please try to provide us with specific detail as to what the issue is, or how we can help. Constructive feedback is always welcomed. Kind regards, Johnny

Hello, Could you please let us know what device you are using and what you have tried to resolve the issue. Then we can try to assist you. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, Thank you for posting. The GameRoom is a Facebook feature, we are not connected with it in any way: https://www.facebook.com/gameroom/download/ You should still be able to play the games as normal via your Games page on Facebook or by typing the game name into the Facebook search feature. Kind regards, Johnny

Hello Jacksmeme, It is because we need players to provide information that cannot be put on a public website. Do you require assistance in restoring your game? Kind regards, Johnny

Hello, When you transfer your game, only your progress and gold bars will be synchronized. Other items are stored within the game application so they will remain on your old device. Have you created a Kingdom profile to save your game? Kind regards, Johnny

Hello, Please post your question on the Chinese version of the site: https://care.king.com/zh Kind regards, Johnny

Hello, Your question was marked as a duplicate as this section of the answer is relevant: 'Due to the nature of feature testing, please keep in mind that it is possible that the feature can be removed at any time if the test group is changed. It's also possible that some elements may not work as intended. If you happen to…

Hello, Could you please follow the steps here to see if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny Kind regards, Johnny