Comments
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
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Hello Sam, This is not a service that we offer to our players. I'm sorry that we could not assist you on this occasion. Kind regards, Johnny
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Hello Jeanette, Could you please confirm if you still have the coins icon and how many it displays. Thank you, Johnny
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Hello Pam, Please make sure you have the latest version of the game installed. If you are still having issues, then please can you post a screenshot of the end of level image, where it says why you passed or failed. Thank you, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Erica, For information about boosters and transferring to new devices, please read here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Kate, We're not ignoring you don't worry. My colleague has messaged you and when available we will reply. Thank you for your patience. Kind regards, Johnny