Comments
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Hello, Thank you for posting. In Candy Crush Jelly Saga there are only 2 ways to save and restore your game. One is by connecting to a Facebook account and the other, by connecting in-game to a Kingdom account. You can then you these accounts to transfer your game. If you need help with this, please let me know. However,…
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Hello Anne, Your post refers to a few different subjects. Could you please confirm exactly how the community can help you. Is your question about the Red Candy collection event, your lives or the roadblock in the game? Please let us know. Kind regards, Johnny
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Hello Betina, Could you please refer to the thread below for information about our events & promotions: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Mani, The last officialyl available level on mobile right now is level 2315. Some further levels are being tested so they are not available to all players yet. Kind regards, Johnny
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Hello Doris, From your post, I'm not sure if you are having issues with the game not loading on your computer or whether you have lost your level progress. Could you please let me know. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Please refer to this thread for further information about lives: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Nico, There is no issue in relation to the situation you have with your game right now. If this has been happening for over 6 months, then it suggests it is related to your device/software. Further than the troubleshooting steps that were recommended I can only suggest that you contact Windows Support. Kind regards,…
