Comments
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Please log out of the Facebook app and also Facebook in your browser. Then restart your device. When it restarts, log into the the Facebook app and also into Facebook in your browser and open the game to connect. Try this :) Kind regards, Johnny
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Hello Giory, Level production and release for Dreamworld stopped in 2015. There were 665 levels to play. After a careful and thorough investigation and based upon our valuable players' feedback, it was decided that the we would focus on producing many more, new and exciting levels in the normal world, while also thinking…
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Hello Renee, Could you please follow the steps here to see if this helps resolve the situation: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Robert, Could you please post up a screenshot showing this booster so that myself or the community can help you. Kind regards, Johnny
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Hello, Thank you for posting. Could you please capture a screenshot where you are unable to exit, then I can look into this for you. Kind regards, Johnny
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Hello Karen, I'm sorry to hear that this happened. If the challenge is freezing then please follow the steps to try and help resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hello Sabina, If you have purchased a gift card for Facebook then this can only be applied to the game on Facebook, not on mobile I'm sorry. Maybe Facebook support will be able to assist you as the voucher is for their platform. Kind regards, Johnny
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Hello, Thank you for your post. I have checked your game account and your game progress is saved to a Kingdom acount. You only need to go into the app and reconnect and your progress will return. To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your…
