Johnny_Ryall

Royalty

Comments

  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in What happened to my Super Showdown prizes? Comment by Johnny_Ryall February 2017
  • Hello Steve, Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message to see if we can help with your mum's progress. From the sounds of it your mum must know a lot about the game. I think you…
    in Pleeeeease help to recover game progress Comment by Johnny_Ryall February 2017
  • Hello, Please refer to this thread for information about our game events and promotions. https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
    in Candy crush soda fishing challenge Comment by Johnny_Ryall February 2017
  • Hello Tammy, Could you please follow the steps here and let me know if this changes anything for you. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Please post a screenshot of the error if these steps do not help. Kind regards, Johnny
    in why am i getting a Server error Comment by Johnny_Ryall February 2017
  • Hello, Thank you for posting. The calendar was reset as a new version was introduced. You will still be able to claim daily bonuses by logging in. Not every player profile has this feature, for more information you can read here:…
    in Treat calendar has restarted Comment by Johnny_Ryall February 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost progress Comment by Johnny_Ryall February 2017
  • Hello, I haven't seen any other comments about this kind of issue. Could you please follow the steps here and let me know if anything changes. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios If not, please could you upload a video or screenshot so that I can look into this for you. Kind regards, Johnny
    in My fish disappear... Comment by Johnny_Ryall February 2017
  • Hello, Please refer to this article here: https://care.king.com/en/blog/article/is-your-game-crashing Then follow the steps here that should help you: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
    in This is getting rediculous !!! Ever since latest update CC WONT OPEN AGAIN!! Comment by Johnny_Ryall February 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Bonus from whale challenge disappears? Comment by Johnny_Ryall February 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Need refund of 48 gold purchased to continue CandyCrush lvl 1841 - wouldn't continue Comment by Johnny_Ryall February 2017
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