Johnny_Ryall

Royalty

Comments

  • Hello Axel, Could you please post a screenshot of this error and also let me know what device you are playing on. Kind regards, Johnny
    in Pet Rescue Saga Level 1634 has some bucks Comment by Johnny_Ryall February 2017
  • Hello Louie. Thanks for posting. Could you please post up a screenshot so that I can what happens when you try to purchase in the game. Generally when you purchase in a game, it uses Facebook or Kingdom as a way to synchronize these items. If you want to create a Kingdom account this should help resolve the situation. Open…
    in Ok Been Trying To Buy Comment by Johnny_Ryall February 2017
  • Hello, Could you follow the steps here and let me know if this helps to resolve the issue. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
    in I am at level one and have to arrow all the way to level 933 everytime I play. Comment by Johnny_Ryall February 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in login issue Comment by Johnny_Ryall February 2017
  • Hello, The level, like all the levels, can be passed without or with boosters. Here is an example of a player passing which might help you: https://www.youtube.com/watch?v=kGoJZ3ImiPc Kind regards, Johnny
    in 2069 Comment by Johnny_Ryall February 2017
  • Hello Dinah, If you visit this link from your mobile you will be able to download the latest update from your app store. This will provide you with new levels: https://play.google.com/store/apps/details?id=com.king.farmheroessaga&hl=en Kind regards, Johnny
    in No more levels after 385 Comment by Johnny_Ryall February 2017
  • Hello all, I have been asked by the game team for some further information. Could you please run through the troubleshooting steps here first: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out If this doesn't resolve the issue could you please let me know what browser you are…
    in Farm hero Comment by Johnny_Ryall February 2017
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
    in Progress lost on Bubble Witch Saga 3. Playing on phone. After a message saying fairy "Coming Soon" Comment by Johnny_Ryall February 2017
  • Hello Ken, Thank you for reporting this. We are aware of it but unfortunately this is not something that we can change in the game right now as it is still a test feature. I hope that this doesn't affect your enjoyment in the game. Kind regards, Johnny
    in Divine Player stuck in Royal league Comment by Johnny_Ryall February 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Ticket id-4664607 Comment by Johnny_Ryall February 2017
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