Johnny_Ryall

Hello, Could you please confirm if there is a technical issue when pressing send or whether the requests are not being received. Kind regards, Johnny

in Sending lives is not working well on the game screens. Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I lost all my progress when I change to iphone Comment by Johnny_Ryall February 2017

Hello, If you don't see some of the event in our game then please refer to this thread for more info: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Please run through the steps in this thread to help with the connection issue. Kind regards, Johnny

in windows 10 app from windows store won't sync I guess with my facebook all on my pc Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Need help from moderator or King Care Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Why did I purchase a paint brush, and it glitched on me? Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in What happened to my Gold Nuggets? They are gone. Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in bars and boosters not received Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Didn't receive what I paid for Comment by Johnny_Ryall February 2017

Hello Jenny, Could you please follow the steps outlined in this thread and let me know if this resolves the issue. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny

in Connection Comment by Johnny_Ryall February 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I was on level 1098 and I got put back to level 169 Comment by Johnny_Ryall February 2017

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