Johnny_Ryall — King Community

Comments

Hello Andrea, This issue is related to your device and not the application. You should be able to find support on the Apple forums with threads like this for example: https://discussions.apple.com/thread/5444476?tstart=0 I hope this helps. Kind regards, Johnny

in I can't play bubble saga 3 as app won't update Comment by Johnny_Ryall January 2017
Hello Faye, Thank you for posting. Could you please confirm if you are playing on Facebook or mobile. Please also post a screenshot of your map so that I can look into this for you. Kind regards, Johnny

in I've lost my friends progress on Candy Crush Jelly. Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in All of my progress is lost and I have already tried every suggestion given Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in the mistery gift box does not give any gift when I reach it, why? It happens very often Comment by Johnny_Ryall January 2017
Hello Pete, . Could you please post up a screenshot of this error message so that I can look into this for you. Kind regards, Johnny

in Candy Crush Soda Saga Loading problems Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Dexter's Striped Candy Challenge did not pay winnings. Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Help I lost my place in jelly saga Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I bought 10 gold bars on my phone. It showed that it couldn't connect and 0 bars no money taken fro Comment by Johnny_Ryall January 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Purchased 100 gold bars on 1/21/17. You took my money, gave me NO gold bars Comment by Johnny_Ryall January 2017
Hello. I just read your post. I'm sorry to hear that this happened. If you could please get back to me and attach a copy of the email purchase receipt and also let me know the email address that you use to synchronize with Facebook/Kingdom then I will look into this for you. Kind regards, Johnny

in Did not receive $15.99 game bundle I purchased Jan. 20th, on my iphone Comment by Johnny_Ryall January 2017