Comments
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Hello David, Thank you for posting. I hope you understand that we cannot refund you in this instance. We will only refund or compensate where a purchase is made and the player did not receive the items that they paid for. I'm sorry that we cannot assist you on this occasion. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you for posting. For information about lost boosters in our games, please refer to this thread: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 As mentioned, if you have made any purchases, then please comment below and I will look into this for you. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the right…
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Hello, Thank you for posting. Please be advised that although the update included a fix for the recent issues, there is no guarantee that this will work for everyone. There are simply too many different scenarios for us to ensure that the game works for all devices. Of course, we will try our best but there will still be…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
