Johnny_Ryall

Royalty

Hello Leslie. Please refer to our blog here: https://care.king.com/en/blog/article/important-information-regarding-devices Candy Crush Saga has not received a game update yet so unfortunately you might still have issues when playing the game. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

Hello Shelly, Could you please post up a screenshot of the email you have received so that I can look into this for you. Thank you, Johnny

Hello, I cannot see any previous posts that you have made nor can I see your private messages with Mark sorry. Please let me know how I can help. Kind regards, Johnny

Hello Gil, Thank you for your post. I have checked your game account and your game progress for both games is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. If you need any assistance with this, please let me know. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this. Kind regards, Johnny