Comments
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Hi Possum77, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
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Hi Jane, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience
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Hi Nancy, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience
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Hi Natasha, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience
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Hi Lisa, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
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Hi Kelli, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
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Please try Can you try https://www.facebook.com/notes/paradise-island-2/webgl-problem-fix/498004313710641/ (making sure WebGL is enabled) and https://productforums.google.com/forum/#!topic/chrome/3eNlhc1qmHs (make sure graphic acceleration is enabled) please let me know the results
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Did you check you permissions in Facebook on that link? https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists. What is the browser you are using and did you try a different one? When you unistalled the gamed did you clear your cache before reinstalling?
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Are you using Android or IOS? Have you tried both wifi and data? It does not look game specific as Facebook app also will not open. Apple recommends: https://discussions.apple.com/thread/8298170?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa
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Hi Linda, Are you playing on an app, Facebook or on King and on What device? Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
