Comments
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Hi Jules39. You will need to go to this link Progress Issues to get this answered. They even have a link on the bottom if you need more help or information. Just make sure you tell them you are having issues with progress. Thanks for writing and have a good day.
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Grace, you will need to go to this link Progress Issues to get this answered. They even have a link on the bottom if you need more help or information. Just make sure you tell them you are having issues with progress. Thanks for writing and have a good day.
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Hello Nchoate33. I am sorry but we can't answer this here in the forum. You will need to go here Purchase Issues for help with that. Thanks for writing and I hope you get this solved really fast. :)
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Mervin, you will have to follow this link Lost Progress to get this answered. There is a link on the bottom too if you need more help. Thanks for writing and have a nice day.
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Hello Jason. I will ask about this. It does not do that for my game, and I regularly minimize Candy Crush (and the other games) to answer questions here on King Care, or to go check my email. Can I ask if you are hitting the Close All when you minimize (I see you're on a tablet and I have done that SO many times) or…
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Hello Sandra. Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please see this thread for more information https://care.king.com/en/alphabetty-saga/unsupported-language I hope you have a great day.
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Hi Ruby! Wow. I didn't know there was a new version around. When I play on my PC, the screen is also smaller and the candies are sometimes hard to see, especially since my eyes are getting old now haha. My husband plays on the downstairs computer (also Windows 10) but his Candy Crush board takes up the whole screen. I will…
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Thank you so much Staci for posting this. I will let the Moderators know this immediately and they will pass it on to the Team. I thought it was fixed too. Did you try clearing your cache on your device to see if that helps? Also, make sure the game is updated to the latest version. I will let them know about this now.…
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Maelle, you will have to go here Lost Progress to get this answered. There is a link on the bottom that you can click if you need more help or information, too. Just make sure you let them know the issue is lost progress. Have a great day and thanks for writing.
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Hello Ivy. I am not sure there is a way to opt out, though I think a lot of people feel like you do and think that should be an option at least! I will pass this along for you as feedback. Maybe King will change this in the future! Thanks for writing and I hope you have the best day!
