Laura_Grosvenor

Champion

Comments

  • Hello faerygirl! I wanted to write to let you know that this issue has been brought to the Moderators to look at. I hope they can get an answer for this as soon as possible. Thank you for writing and I hope you have a nice day!
    in I'm playing the popsicle planet contest in Candy and none of my collected color bombs are counting. Comment by Laura_Grosvenor June 2018
  • Hello Rose. I have let the Moderator know about this issue and hopefully they will get back with an answer soon. I thank you for writing and have a great day!
    in 3363 does not count all the fish Comment by Laura_Grosvenor June 2018
  • Hello Angela! I am sorry to hear that you have not been moved on to the next level. That actually just happened to me, and I know how frustrating it can be. I have some tips you can try, but I don't think there is much anyone can do besides tell you that unfortunately you will need to replay that level. Here are those tips…
    in Candy Crush Saga Comment by Laura_Grosvenor June 2018
  • Hello Joy! I have submitted this to our Moderator team for you. Hopefully, they will have an answer for you very soon! Thank you for writing King Care and I do hope you have a good day.
    in 1837 Comment by Laura_Grosvenor June 2018
  • Hello Mkmartin! The Team is aware of this issue and they are trying to figure out how to make this level and a few others better and easier for everyone. Thanks for your continued patience and I hope you have a great day.
    in LEVEL 3358 Comment by Laura_Grosvenor June 2018
  • Hello Michelle! Since purchase problems require sensitive information, we can not deal with those issues here. You can go to https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 and there is a link at the bottom where you can reach someone who can better assist you. I hope this helps and I hope…
    in Piggy bank purchase said unsuccessful Comment by Laura_Grosvenor June 2018
  • Ah Thank you for that cobwellac! I will let the team know that 3358 is having some complaints too. I would appreciate anyone else who has this problem (with 3358 or ANY other level) to let me know so I can pass this all on for you. :) You guys are the greatest! Have a Candy-licious day all!
    in Candy Crush 3355 Comment by Laura_Grosvenor June 2018
  • Hello all players. I just got word that the Moderator and the Studio (the people who make the levels) are very aware of this level and others that need looking at and that they are actively looking into those levels now. I know this doesn't help much and that you have all heard this before, but I would like you to know…
    in Candy Crush 3355 Comment by Laura_Grosvenor May 2018
  • I will let the moderator know about this guys! Hopefully she will get back to y'all very shortly. Have a great day!
    in 2825 Comment by Laura_Grosvenor May 2018
  • Anytime Harry! The SuperStars try to get to the posts as quickly as we can so we can pass it on to the Mod as quickly as possible, and sometimes life kind of gets in the way so we can't answer right away...but I know that I find great pleasure in helping other players and especially the ones who get so frustrated because I…
    in Reset Progress After Connecting to Facebook Comment by Laura_Grosvenor May 2018
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