Comments
-
Hi @summersheeran Please follow the link below to a thread about this problem and add your details as asked. Thank you Updated App Issue
-
Hi @Gayle_Bromley usually when this happens it is a connection issue within your game and the rewards are added later when connection is restored. Check that you are logged in properly (sometimes logging out, then in again can help) and if you play via facebook check your app permissions. You can also contact support from…
-
hi @denisel731 Please follow the link below to a thread about this problem and add your details as asked. Thank you Updated App Issue
-
Hi @supbella and @Carmenpurk Please follow the link below to a thread about this problem and add your details as asked. Thank you Updated App Issue
-
hi @Brenda12_ the music comes with the game, so cannot be changed. I think it might be temporary, for the Holiday season. Do you not like it? Your feed back will be passed on. 🙂
-
Please also give your game ID (how to find your game ID) so we can give these details to the relevant support team.
-
Hi @dwood and @ginnysmith Please follow the link below to a thread about this problem and add your details as asked. Thank you Updated App Issue
-
Usually when I get this in my game @Pitty_Kitty it's because my game is not 'connected' to the internet (even if the computer is connected 😕) This is why I thought you might be able to log out and in again to fix it. Another thing you can try is looking in the microsoft store and see if there is an update for the Win 10…
-
Is your game ok now @Chadrada? The recent update was supposed to fix this.
-
Hi @carolC1941 do you mean the password in your game? Are you able to use the 'forgot password' option to change it?