MarkHawk

Hi Francine, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Losing al levels Comment by MarkHawk November 2016

Hi Talhat, I have sent you a private message, so that we can reset your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details. Kind regards, - Mark, Team King Care

in hi i want to play candy crash saga over all i mean at level one can you do that and help me Comment by MarkHawk October 2016

Hi Meko, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Syncing Candy Crush Saga progress to facebook Comment by MarkHawk October 2016

Hi Marianne, I have checked your game account and located your latest transactions: 23/10/16, 01:35:39 Awarded 50 Gold bars. Account: 55GB 26/10/16, 00:34:33 Extra moves -9GB. Account: 46GB 26/10/16, 00:38:11 Extra moves -9GB. Account: 37GB 28/10/16, 18:39:15 Extra moves -9GB. Account: 28GB 30/10/16, 20:46:44 Extra moves…

in I like this game, but find it very frustrating when gold bars disappear for no reason. 10 at a time Comment by MarkHawk October 2016

Hi Leonie, Boosters and lives are stored locally on your mobile device. This means that they can not be transferred to other mobile devices or to Facebook/King.com Gold bars, completed levels and highscores are saved online on our server when you have the game connected to Facebook or King.com and those data can be synced…

in Candy crush Boosters not syncing! iPhone and iPad. Any ideas???? Comment by MarkHawk October 2016

Hi alandaj, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…

in Why did the sale add instead of give me the multiplier as advertised? Comment by MarkHawk October 2016

Hi Jonathan, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…

in i purchased gold to continue on the level, and when returned to the game a new screen loaded,no gold Comment by MarkHawk October 2016

Hi craigdy, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…

in Once again payment taken but no game credit.pdates Hi Donna, This is a receipt for your payment of $ Comment by MarkHawk October 2016

Hi Deborah, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in back to level 1 on mobile phone 566 on pc help Comment by MarkHawk October 2016

Hi Kristin, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Lost progress back to level 1 Comment by MarkHawk October 2016

MarkHawk
Community Manager

Comments

MarkHawk Community Manager

Comments

MarkHawk
Community Manager