MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi sherbates, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I was on level 800 something. I lost connection to the game and when I rebooted my phone Comment by MarkHawk October 2016
  • Hi Chelsie, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in n candy crush saga and didnt recieve them. I have tried numerous times Comment by MarkHawk October 2016
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details. Kind regards, - Mark, Team King Care
    in Lost Gold Comment by MarkHawk October 2016
  • Hi Sharon, Thanks for your question. We have made a blog post for Farm Heroes Super Saga that describes all features in the game. Have a look here: https://care.king.com/en/blog/article/farm-heroes-super-saga-beginners-guide Kind regards and I wish you lots of fun playing Farm Heroes Super Saga :-) - Mark, Team King Care
    in Farm Heroes Super Saga Comment by MarkHawk October 2016
  • Hi Spring, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in Please fix 2058 Comment by MarkHawk October 2016
  • Hi Weaving, I am sorry that you have experienced an issue with your purchase in Pet Rescue Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in I'm stuck on level 777. Made my game public but still no help Comment by MarkHawk October 2016
  • Hi Ingela, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Lost progress Comment by MarkHawk October 2016
  • Hi Paola, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost all my levels! Comment by MarkHawk October 2016
  • Hi Jeanny, I am sorry that you have experienced an issue with a roadblock in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Why I cannot unlock to move on to the next level although tooth fairy already set the time to zero? Comment by MarkHawk October 2016
  • Hi Bruce, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in King you are loosing your Fans Comment by MarkHawk October 2016
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