MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Christy, I have checked your player account and found the following transactions: 06 Aug, 18:23:59 - You won 1 Gold bar in the Daily Bonus - Your account: 4 Gold bars 21 Aug, 19:29:04 - You won 1 Gold bar in the Daily Bonus - Your account: 5 Gold bars 26 Aug, 18:07:12 - You won 1 Gold bar in the Daily Bonus - Your…
    in lost all my gold bars Comment by MarkHawk September 2016
  • Hi Smokey, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in hi. i have lost all of my progress :( Comment by MarkHawk September 2016
  • Hi Chris, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I bought a new phone yesterday and lost thousands of levels on two different games. What can I do? Comment by MarkHawk September 2016
  • Hi Mark, Thank you for addressing your concern. Kindly notice that Mafia Wars is developed by Zynga and are not affiliated with King. All levels in Candy Crush Soda Saga can be completed without using boosters or other forms of help. Please let me know which level you currently are in the game and I'll help you with best…
    in why do you make your levels so hard to beat. it's as if your forcing us to spend money to level up. Comment by MarkHawk September 2016
  • Hi Katsim, I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Mystery box didn't show up with my 15.99 purchase I just made!! Comment by MarkHawk September 2016
  • Hi Liz and Pam, I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Where is my mystery box? Comment by MarkHawk September 2016
  • Hi Emma, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Gone back quite a few levels. Comment by MarkHawk September 2016
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in phone and pc different levels Comment by MarkHawk September 2016
  • Hi Brigitte, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in Lebel 1937 to hard Comment by MarkHawk September 2016
  • Hi Zahra, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I'"ve terminate my old facebook account and use new facebook. Comment by MarkHawk September 2016
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