MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Ben, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I got a new phone and lost everything. I was on level 490 now I have to start over?? Comment by MarkHawk July 2016
  • Hi Chaneccia, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I updated my iPad Air 2 and lost all my levels on candy crush and soda crush how do I restore? Comment by MarkHawk July 2016
  • Hi Samuel, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I change my phone and now I'm back in level 1, why? Comment by MarkHawk July 2016
  • Hi Hilary, I am sorry that you have experienced an issue with your game progress in Farm Heroes Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Lost my progress Comment by MarkHawk July 2016
  • Hi Brian, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Why am I at the beginning this is bull#### I'm not starting over ,if u can't help let me no or I'm g Comment by MarkHawk July 2016
  • Hi Лариса, I am sorry that you have experienced an issue with your game progress in Farm Heroes Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Lost all my progress on the tablet after reinstalling the app farm hearoes Comment by MarkHawk July 2016
  • Hi Jeetendra, Congratulation sin having completed all current levels in Candy Crush Soda Saga :-) We are currently working on new levels in the game. I suggest you check our Facebook page so you know when they are ready: https://www.facebook.com/CandyCrushSodaSaga/ Kind regards, - Mark, Team King Care
    in after 945 is there anymore games or fhinished? Comment by MarkHawk July 2016
  • Hi Fernanda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Presents Comment by MarkHawk July 2016
  • Hi LB, I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Paid $9.99 my game was not credited. Please credit that to my game. Thanks Comment by MarkHawk July 2016
  • Hi Steven, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Animal helpers are not showing up Comment by MarkHawk July 2016
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