MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Betty, Thanks for addressing your concern. Unfortunately there's currently an issue with the game mechanics in Candy Crush Saga and we are working on isolating the issue. I have seen your other thread about level 1810 and we have merged your thread into the main thread located…
    in you people should be ashamed of yourselves. you have a wonderful following of people playing candy Comment by MarkHawk June 2016
  • Hi Ana, If you are playing on King.com then simply click on the cog wheel, top right corner of the screen, and from here you can log out. After this you can now login with your email and password. If you have forgotten your password then simply click on 'forgot password' and you will receive an email to re-activate your…
    in Lost profile Comment by MarkHawk June 2016
  • Hi Tiffany, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in problem with unauthorized purchase Comment by MarkHawk June 2016
  • Hi Vardaan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details. Kind regards, - Mark, Team King Care
    in all boosters and 61 gold bars just got dissappeared Comment by MarkHawk June 2016
  • Hi Syikin, I am sorry that you have experienced an issue with your game progress in Blossom Blast Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in I lost my level games Comment by MarkHawk June 2016
  • Hi Alex, I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the…
    in alex Comment by MarkHawk June 2016
  • Hi Isabel, I am sorry that you have experienced an issue with receiving all your winnings in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to…
    in How I claim my prize??? Comment by MarkHawk June 2016
  • Hi Donna, In level 132 you'll need to rescue the four wine gummy bears. Best strategy for this level is to clear the center 9 honey fields first. This will open up the board so that you will be able to make more boosters and combos. Take your time and keep an open eye on creating booster combinations. The Fish Booster will…
    in I have been stuck on level 132 for at least 2 months! Comment by MarkHawk June 2016
  • Hi Baz, Thanks for your suggestion and for helping other players here on King Care. We are currently in the process of updating the site with new features and we will look into options to include sticky threads. Kind regards, - Mark, Team King Care 
    in King Care: time to find a way to make stickies! Comment by MarkHawk June 2016
  • Hi Sherry, I am sorry that you have experienced an issue with your game progress in Candy Crush Soda and Jelly Saga . I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to…
    in What happened to my game levels? on both soda and jelly? u started me over. please help.ty. Comment by MarkHawk June 2016
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