MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi, Boosters and lives are stored locally on your mobile device. I suggest you use up your boosters and lives before switching to a new mobile phone. Another option is to do a complete backup of your mobile data followed by a restore to your new device. Kind regards, - Mark, Team King care
    in my lives and boosters are not syncing together on different devices Comment by MarkHawk February 2016
  • Hi Vinny, all animals are now at your disposal :-)
    in Animal helpers not showing up in levels Comment by MarkHawk February 2016
  • Hi Francesca, Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://candycrushjellysaga.com/help/it I hope that you are able to find your answer there. Kind regards, Mark, Team…
    in POBLEMA VITE...IMPORTANTE!! Comment by MarkHawk February 2016
  • Hi jellybeans, I have good news for you; we will soon release new and challenging levels in all of your favorite games :-) Also we are planning some new campaigns where you can win items in the games. I can't tell you exactly when but if you check our Facebook pages then you'll be the first to know:…
    in will there be any new games out soon Comment by MarkHawk February 2016
  • Hi, Kindly get in contact with Royal Games through this page: http://www.royalgames.com/support/stt/?action=contact&categoryId=6 If your IP address does not resolve the page then kindly try from another computer or from your mobile phone.
    in Unable to log in to royal games Comment by MarkHawk February 2016
  • Hi Melanie, Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://candycrushsaga.com/help/fr I hope that you are able to find your answer there. Kind regards, Mark, Team King Care
    in Syncronisation facebook Comment by MarkHawk February 2016
  • Hi Hilde, Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://candycrushsaga.com/help/nl I hope that you are able to find your answer there. Kind regards, Mark, Team King Care
    in problem with flash player Comment by MarkHawk February 2016
  • Bonjour Sonia, Merci de nous avoir contactés. Nous sommes désolés, mais à l’heure actuelle, King Care est uniquement disponible en anglais. Veuillez consulter le site http://candycrushsodasaga.com/help/fr où vous trouverez des sections d’aide et une FAQ. Nous espérons que vous y trouverez la réponse à votre question.
    in bloquée au niveau 638 Comment by MarkHawk February 2016
  • Hi Tiffany, Kindly respond to the message we've send you from your previous request. Once we have your info we'll be able to solve the issue for you. Thanks and awaiting your reply.
    in trophy animals not showing up Comment by MarkHawk February 2016
  • Hi Lbldub, I have located the Animal Helpers for you.
    in my animals dont appear in award list Comment by MarkHawk February 2016
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