MarkHawk

Community Manager

Hi JenB, Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

Hi, Sorry to hear you did not receive your items. Thanks for getting back to us with the requested details so we can solve this matter.

Hi Nana, Thanks for getting back to us with the requested details so we can solve this matter.

Hi Heather, I have located the animal helpers for you and they'll be available next time you play Farm Heroes Saga.

Hi Cristi, The animal helpers was not configured correct. I have fixed the issue and you should now have them available. Level 383 was recently changed and now requires a higher score in order to pass it with 3 stars. Thanks

Hi Eviren365, Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

Not anymore Cayak - your animals have been released :-)

Hi Elly, Looks like there was a glitch with the animals. I have fixed the issue and you should now have them available. Thanks and I wish you lots of fun playing Farm Heroes Saga! Mark, Team King Care

Hi Soccerstar09, Seems there was a glitch in adding the animal helpers. I have solved the issue and you should now have them available. You and your friends playing Farm Heroes have to be online at the same time for the lives to be send/received. If you send to a friend that is offline the friend will only receive beans.…

Hi Angelique, I have checked your game account and found the missing animal helpers. They should be available next time you play the game. Thanks