MarkHawk

Hi KollieJ, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in Why did my $99.99 purchase deal booster and 24hr life not appear? Comment by MarkHawk January 2018

Hi Jabberwalky, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in made a purchase account was debited Comment by MarkHawk January 2018

Hi Tina, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in I purchase the 20 gold bar special package. I received the gold bars but no boosters! Comment by MarkHawk January 2018

Hi Ilona, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in Paid for Starter Booster € 2,53 but not recieved!! Comment by MarkHawk January 2018

Hi Carmella, The paint can indicates that there are no more levels available in Soda. Since your post new levels has been released and there are now 1975 levels available :-) - Mark

in AGAIN, I CAN NOT PROCEED WITH LEVELS AVAILABLE ON MY Comment by MarkHawk December 2017

Hi Taittinger28, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in I just won the Jackpot on the daily spin on Candy Crush Saga and got nothing at all! How come? Comment by MarkHawk November 2017

Hi Sue, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in Lost my levels in candy crush soda Comment by MarkHawk November 2017

Hi Sarah, I've seen your kind reply :-) Thanks and I hope you progress well in Candy Crush Saga. - Mark

in How can I recover my progress Comment by MarkHawk October 2017

Hi Christallee, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in i purchased the Autumn special and did not receive my items. refund please! Comment by MarkHawk September 2017

Hi Ams, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark

in Back to level 1 Comment by MarkHawk September 2017

MarkHawk
Community Manager

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MarkHawk Community Manager

Comments

MarkHawk
Community Manager