MountainMom

Moderator

Hello @scjp! Our game developers continue to troubleshoot this issue. They have been experimenting with some fixes. Unfortunately none seemed to have worked so far, but we are confident they will find an effective solution. In the meantime, we appreciate your patience.

Hello @wrknwomn and Welcome to this King Community! We have an article in our Help Center that describes how to save your progress on a new device. Tap 👉HERE👈 to be redirected to that article.

Hello @Krimboy and Welcome to this King Community! Video ads are not a permanent feature in King games, and not all players get video ads at the same time. For more information tap 👉HERE👈. Some players have reported that they stopped getting video ads after making a purchase.; however, this correlation has not been…

Hello @muneyoudom31 and Welcome to this King Community! We are delighted that you have found us. You can introduce yourself and meet others by tapping 👉HERE👈. The newest posts are on the later pages.

Hello @Bickley41 and Welcome to this King Community! We are delighted that you enjoy playing Candy Crush Saga, with or without video ads.

Hello @donutcoco and Welcome to this King! You can learn about lives in Candy Crush Saga by tapping this hyperlink←it is an article in our Help Center.

Hello @ShawieMcAem and Welcome to this Community! Video ads are not a permanent feature in King games, and not all players get video ads at the same time. For more information tap 👉HERE👈. Some players have reported that they stopped getting video ads after making a purchase.; however, this correlation has not been verified.

Well done, @nekocat! You have successfully completed the Week 3 challenge of this contest.

Hello @scphiakim and Welcome to this King Community! This is a known issue that is currently under investigation. Developers are troubleshooting this issue and have been experimenting with some fixes. Unfortunately none seemed to have worked so far, but be assured they continue to look for an effective solution.…

Hello @charbel, it appears that the developers are experimenting with the map view to make navigation easier for players. Some of the "events" can be found along the sides of the map, but others are missing completely. Such changes usually are tested with small groups of players on specific devices. We do not know how long…