Novapichu

Community Manager

Hi, Thank you for reaching out to us. Sadly it's hard for us to understand what you need help with when you are not posting in English. Would you mind update us with what you issue is in English? (You can use google translate if you need help with translating it to English)

Update: We are currently investigating what can be causing the issue.

I'm sorry you have not received your reward! Could you send us your Player ID, You can find it by going into settings (the cogwheel), my account and then press the King Logo at the top.

Hi, I'm sorry to hear that something wrong happen with the Weekly Race. Let's see if I can help to see what the issue could be. Did you play with a stable internet connection? Sometime, when playing with a unstable internet connection the game have problem syncing the data.

Hello everyone, Thank you so much for the feedback regarding the baby dragons. We are always trying to find new ways to update the game to make it more interesting, so your input is very valuable for us. 🙏

Hi, Thank you for reaching out to us, What device/platform are you playing on?

Hi, Thank you for reaching out. I will investigate what can be causing the issue of not being able to reach the store.

Hi, Thank you for the feedback. We really appreciate it. Sometimes they make some small adjustments to a level. I will report this to the studio.

So, I got an answer. The way it's tracked is based on your phone provider (The country you bought your sim card in), this means that you can travel to a country and still access the game.

Hi, Thank you so much for the latest feedback! I'm glad that you enjoyed the new levels. 😊